How to Choose a
Funeral Home
Straightforward Answers
That Can Make the Decision Easier
Sound decisions are based on good information. This is especially true when planning your own funeral or that of a family member or friend. The funeral profession has changed quite a bit in recent years. Large corporations have bought what have been locally owned, independent funeral homes. Alternative providers offering only limited types of funeral arrangements as well as retail casket stores are appearing in some areas and on the Internet. Some people now prefer different kinds of funeral services, or perhaps no funeral ceremonies at all. Whatever your preferences, it is important that the funeral home you choose is one that can provide the information, guidance and options that will help meet your emotional, spiritual, cultural and economic needs. The following outlines basic information that will help you choose a funeral home that is right for you.
In recent years, people have begun to view funerals differently. Many incorporate nontraditional elements. Whatever your preferences may be, it’s important to select a funeral home that can offer many different options and that will work with you to create a tribute that is as unique as the person being remembered.
Reputation: A Funeral Home’s Most Important Asset
People choose a funeral home for different reasons, such as the following.
Convenience:
Which one is closest to my home?
Previous Experience:
Which one has my family always used?
Reputation:
Many of my friends recommended this funeral home.
While these are good points to think about, there are several additional considerations to take into account when evaluating a funeral home. Based on your particular needs, the following are some questions to review.
Size of the Funeral Home
Is it spacious enough to accommodate your particular needs? Are there separate rooms available?
Appearance/Environment of the Funeral Home
Is it a comfortable atmosphere for gathering family and friends together without being intimidating?
Is it neat and clean? Is there ample seating, adequate lighting and climate control?
Exterior of the Funeral Home
Is the building well maintained? Are there convenient parking options? Is it accessible?
Selecting a Funeral Director
Is he/she pleasant and knowledgeable? Are you able to build a rapport and establish trust? Does he/she instill confi dence in his/her ability to help with and support your decisions? Are you able to freely ask questions? Does he/she listen to your ideas and concerns in order to make suggestions?
Other Funeral Home Staff
Are staff members courteous and professional? Are they willing to help with any questions or requests?
Making Arrangements
The process of making funeral arrangements should start with a conversation about your questions and concerns. The fi rst words from a funeral director should NOT be, “You want a traditional funeral, right?” or “How much insurance is there?” Instead, the funeral director should seek information about the deceased and your family that will help him/her to make useful suggestions. You should feel free to ask questions about other funerals conducted to get ideas. If your questions are met with resistance or negative comments or you just don’t feel right, remember you can change funeral homes.
Types of Funeral Providers
All funeral homes are not created equal and some may be quite different from what you expected. In general, there are three categories of funeral providers from which to choose.
Full Service Providers
Can handle any service request at any time and offer everything from facilities to vehicles to merchandise. Services range from simple to elaborate. This is what most people think of as a funeral home.
Specialized Service Providers
Offer services similar to a full service funeral home but on a more limited basis. Specialized Service Providers often occupy “storefront” type locations.
Limited Service Providers
Typically arrange direct cremations or immediate burials, usually without ceremonies. You should verify that merchandise selection and services are adequate for your situation.
© 2005 Selected Resources, Inc.
